Anti-Money Laundering Supervision
Burtland Ltd is supervised for anti-money laundering purposes by HM Revenue & Customs (HMRC), under the Money Laundering, Terrorist Financing & Transfer of Funds (Information on the Payer) Regulations 2017.
HMRC AML registration number: XRML00000204155
Professional Membership
Burtland Ltd is not currently a licensed member of a professional accountancy or bookkeeping body. The practice is supervised directly by HMRC as above.
Complaints Procedure
We aim to get things right, but if something’s gone wrong, here’s how to raise it:
- Get in touch directly. Email complaints@burtland.co.uk with a clear summary of the issue. We’ll acknowledge within 3 business days.
- We’ll investigate & respond. You’ll get a full written response within 5 business days of your complaint being received.
- Still not resolved? As we’re supervised by HMRC rather than a professional body with its own complaints scheme, you can raise unresolved complaints about our AML supervision directly with HMRC.
